Introduction
What are the differences
How to make the most of your dialler
Legislation and regulations
QUICKSTARTS
1.
Quickstart Alarm dialler(s)
2.
Quickstart EM-8001
ALARM DIALLER SETTINGS
3.
Initial settings (onboarding)
4.
Dashboard
5.
Contacts
❱
5.1.
Add and edit
5.2.
Call lists
5.3.
Service groups
5.4.
Setting contacts as absent
6.
Alarms
❱
6.1.
Configuring inputs
6.2.
System failures
6.3.
Rotating call interfaces
7.
Settings
❱
7.1.
General
❱
7.1.1.
System info
7.1.2.
Network: internet check
7.1.3.
Octalarm Connect
7.2.
Appearance
❱
7.2.1.
System language
7.2.2.
Time zone
7.2.3.
Date & time
7.2.4.
Keyboard
7.2.5.
Schedule
7.2.6.
Speach
7.3.
System
❱
7.3.1.
Location name
7.3.2.
Speaker
7.3.3.
Country codes
7.3.4.
Outputs
7.3.5.
Factory settings
7.3.6.
Software update
7.4.
Linked systems
❱
7.4.1.
External modules
7.4.2.
Linked systems ARA
7.4.3.
Octalarm Link
7.4.4.
ARA-Pro Next
7.4.5.
ARA5
7.5.
Interfaces
❱
7.5.1.
GSM
7.5.2.
PSTN
7.5.3.
VoIP
7.5.4.
Email
7.5.5.
Ethernet
7.5.6.
Pager
7.5.7.
Web portal
8.
Logbook
9.
Frequently asked questions
❱
9.1.
How many inputs
9.2.
Prevents firewall connection
9.3.
Customise sequence of contacts in call list
9.4.
Forgotten password
9.5.
How to manage remotely
9.6.
How to remote manage locally
9.7.
How to set up a contact remotely
9.8.
What is a system failure
9.9.
Multiple call attempts failed
9.10.
Message max. battery age reached
9.11.
Specify dial-out preference
9.12.
Delivery SIM card
9.13.
GSM 4G disabled
9.14.
GSM module defective
9.15.
Set up your own VoIP server
9.16.
No connection via VoIP
9.17.
How to connect EM-8001
9.18.
Is EM-8001 possible in star configuration
9.19.
How to mount in Touch IP65
9.20.
Latest firmware version
9.21.
Firmware update available
9.22.
How to install firmware update
9.23.
Firmware update not visible
9.24.
Firmware update failed
9.25.
Features per firmware version
ADDITIONAL PRODUCTS
10.
Duty schedule module
❱
10.1.
Sections module
❱
10.1.1.
Weekly schedule menu
10.1.2.
Service groups menu
10.1.3.
Duty schedule menu
10.2.
Flowchart and example situations (with roadmap)
❱
10.2.1.
One weekly schedule | no modification of duties
❱
10.2.1.1.
Weekly schedule menu
10.2.1.2.
Service groups menu
10.2.1.3.
Duty schedule menu
10.2.2.
Two weekly schedules | weekly change of call sequence
❱
10.2.2.1.
Weekly schedule menu
10.2.2.2.
Service groups menu
10.2.2.3.
Duty schedule menu
10.2.3.
Two weekly schedules | weekly change of call sequence | planned holidays
❱
10.2.3.1.
Duty schedule menu
10.3.
Frequently asked questions
❱
10.3.1.
Name crossed out
10.3.2.
One - instead of a name
10.3.3.
Empty duty schedule
10.3.4.
Disable alerting for a specific contact (temporarily)
11.
Octalarm Link
❱
11.1.
General methods and responses
11.2.
REST API interface
11.3.
Locations
11.4.
Categories
11.5.
Alarm reporting
11.6.
Check dialler settings
11.7.
Limits
11.8.
Release notes
12.
The portal: portal.octalarm.com
❱
12.1.
Remote setup (global)
❱
12.1.1.
Network: download TCP dump
12.1.2.
Pronunciation
12.1.3.
Import & export
12.2.
ARA-Pro Next setup
❱
12.2.1.
Preparing implementation
12.2.2.
Further settings
12.3.
Frequently asked questions
❱
12.3.1.
One or more company accounts
12.3.2.
Own account for each user
12.3.3.
Pairing diallers
12.3.4.
Change company details
12.3.5.
Which web browser
12.3.6.
Differences in remote setup
12.3.7.
Forgotten password
13.
Remote setup (local)
14.
Adesys Alarm app
15.
Octalarm Connect
❱
15.1.
Frequently asked questions
❱
15.1.1.
Subscription differences
15.1.2.
Coverage of Connect
15.1.3.
Activate Connect
15.1.4.
No internet. How do I activate Connect?
15.1.5.
PUK code SIM card
15.1.6.
Annual invoice
15.1.7.
Invoice to accounting software
15.1.8.
No invoice received
15.1.9.
Change account number
15.1.10.
Double payment
15.1.11.
Failed payment
15.1.12.
Change company details
15.1.13.
Change Email address for invoices
15.1.14.
Convert to new owner
16.
EM-8001
17.
Touch IP65
EXTRA INFO
18.
Firewall company network
19.
Replace battery
20.
Dupline for ARA-Pro Next
21.
Priva Office for ARA-Pro Next
SPECS AND FIRMWARE
Technical Specifications Alarm dialler(s)
Technical Specifications EM-8001
Firmware version overview
Light
Navy
Manual Octalarm alarm diallers (Touch | Touch Pro | ARA-Pro Next)
Which web browser do I need for Octalarm Portal?
To ensure the portal functions properly, we recommend using
Google Chrome
or
Firefox
.
