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Portal icon Add user(s)

  • In the top navigation, select the Users tab.
  • Click + to add a new user.
  • Enter the Name, Email address, Authority, Language, and optionally a personal message.
    RolePermissions in the portal
    Read-onlyCan view Devices, Users, and Account | Company details, and can edit own details and password.
    UserCan view Devices, Users, and Account | Company details, edit own details and password, and access diallers via Remote settings (rights in the dialler depend on the role of the contact).
    AdministratorHas full permissions: can create, modify and delete all Devices, Users, and Account settings, manage security policy, manage the Octalarm Connect subscription, and access diallers via Remote settings (rights in the dialler depend on the contact's role).
  • Click Add to invite the user.

Note: Repeat bullet points 2 to 4 for each user you wish to invite to your company account.

Good to know:

  1. Only users with Administrator authority can receive monthly invoices for Octalarm Connect by Email. Consider this when assigning authorisation.

  2. Portal permissions are separate from dialler permissions. A user may be an Administrator in the portal while only having alarm acknowledgment (Only accept alarms) privileges (or not being listed at all) in the dialler.

Note: If the Email address is connected to an accounting programme, that programme must be able to process the verification. Please check this with your accounting software provider.

Accept invitation

The invited user should verify receipt of the Email at the specified address as follows: