How can I give a contact access for remote setup?
Enter contacts added in the alarm dialler with a username and password as a user within the company account on Octalarm portal. By logging into the portal (using their own username and password), contacts can then use their dialler login details to set it up remotely.
This is resolved as follows
See The portal: portal.octalarm.com: Add user(s) for further explanation on how to add users within the company account on Octalarm portal.
See Contacts: Add and edit for further explanation on how to add contacts to the alarm dialler.
See The portal: portal.octalarm.com|Remote setup (global) for further explanation on Remote setup (global).