E. A: Duty Schedule Menu

In the Duty schedule menu, the first service group is always open. The other service groups are closed by default. Open them by clicking on the grey bar.

Configuring Duty Schedule

To configure the desired preferences of this example in the duty schedule, 3 shifts are required: Day, Night and Weekend.

Daytime Shift

1. Go to Duty schedule and click Add or the desired start date in the schedule.

2. Give the shift a logical name. In this example, By Day.
3. Give the service a unique colour to ensure the distinction in duties is easily visible. In this example, blue was chosen.
4. Click Add and set the relevant contacts as shown in the situation diagram. Calling runs from top to bottom. The order is therefore important.
5. Configure on which day blocks this shift is active. In the case of the Daytime shift, select Daytime for all working days; do not select the Nighttime option. Since work also takes place on Saturday mornings, we also tick Day on Saturdays. Although the personal preference for Nighttime is visible in contacts, it is not applicable here.
6. Set the shift starting date. In this case, it is today’s date.
7. An end date is not necessary in this case as this shift should continue indefinitely.
8. The start day of the shift is Monday; so in this example, this option can be left off. If you want the shift to start on a different day, you can set it here.
9. The extra functionality that can be configured with Custom Schedule is also not needed with this shift.

The calendar on the right of the screen graphically displays all the settings which have been configured. This makes it easy for you check the configured settings.

10. Click Save.

Nighttime Shift

Creating the Nighttime shift is done in the same way as the Daytime shift. Repeat the above steps by:

2. setting At Night as the name;
3. choosing the colour green;
4. selecting the night shift names;
5. selecting the day block Nighttime. Since Saturday night is part of the weekend, do not tick it;
6. you can again use today's date;
7. again omitting the end date;
8. again not having to adjust the start day;
9. not having to set an adjusted schedule;
10. clicking Save.

The shift then looks as follows:

Weekend Shift

Creating Weekend shift is done in the same way. Repeat the steps under Daytime shift by:

2. setting Weekend as the name;
3. choosing the colour yellow;
4. selecting the weekend shift names;
5. selecting day blocks Saturday night and Sunday daytime and nighttime.
6. you can again use today's date;
7. again omitting the end date;
8. again not having to adjust the start day;
9. not having to set an adjusted schedule;
10. clicking Save.

Result Duty Schedule

The following schedule (Week overview) is created using these three shifts:

This schedule has the same pattern every week. This is particularly clear in the Month overview.

Factoids

• Changing a shift retrospectively:
  • Option 1: click on an already existing shift in the calendar, make the desired changes and click Save.
  • Option 2: at the legend, click on a shift, click Edit, make the desired changes and click Save.
• Clicking > behind Shifts in the legend will display the names of the shifts and an explanation of symbols.
• For overlapping shifts in the calendar, right-clicking on the Overlapping shift symbol makes it easy to see which shifts are set. The first shift mentioned is active.