Example B: Two Schedules | Weekly Change of Call Sequence

Situation Diagram

• The service group Cultivation contains 3 contacts:
  • Bryan;
  • Dylan;
  • Peter.
• The working day of these contacts runs from 7:30 a.m. to 4:30 p.m.
• In addition, the service group Laboratory contains 2 contacts:
  • John;
  • Danny.
• The working day of these contacts runs from 9:00 a.m. to 5:00 p.m.
• On Fridays, everyone works until 4:00 p.m., and on Saturdays and Sundays there is no work at all.
• For service group Cultivation, everyone is scheduled first for one week. This pattern is repeated.
• For service group Laboratory, both contacts alternate the 1^st duty.
• The contact-call sequence is the same for all day blocks.

Preferred Call Sequence Cultivation

Preferred Call Medium Cultivation

Preferred Call Sequence Laboratory

Preferred Call Medium Laboratory

In this example, we assume that all contacts (Bryan, Dylan, Peter, John and Danny) have already been created in the Contacts menu. If this is not the case, it should be done first. (See Section 5.1. of the manual for further explanation).