Flowchart and Example Situations (with Step-by-Step Plan)

Process in the Dialler

Flowchart duty schedule

Based on 3 examples, we further explain setting up the duty schedule module:

  1. Example A - one schedule | no adjustments to shifts;

  2. Example B - two schedules | weekly change call sequence;

  3. Example C - two schedules | weekly change call sequence | scheduled holidays.