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icon connect icon question

Can I transfer my current subscription to a new owner?

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No. We advise against this.

A subscription is registered to one organisation and is linked to its invoice history. By law, we must keep invoices for seven years. If you transfer a subscription, ownership, rights, and billing may become unclear.

Solution

During a business takeover, we work with you to ensure the new subscription continues seamlessly from the old subscription. This prevents duplicate costs and keeps the service running.

How to manage a transition during takeover.