Good to know:
1. the software for the Octalarm alarm diallers is constantly being updated to improve usage, solve problems or add new options, among other things. It is important to equip the dialler with the latest software version;
2. new(er) software versions also include the features of earlier versions. The indicated version date is the date of internal availability; release to manufacturing (RTM). Some versions also include a date when the version became available for installation on all diallers; general availability (GA).
GA: 23-04-2023
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✖ | ✖ | ✔ | ✖ | ✖ |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✖ | ✖ | ✔ | ✔ | ✖ |
GA: 14-09-2023
News item on website: Software update Octalarm alarm diallers again offers more options
Email marketing: Software update Octalarm alarm diallers again offers more options
Following research and consultation with Dutch insurers in the agricultural sector, the battery renewal period was increased to 3 years.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
- Multiple alarms per service group / call list:
- alarms are tracked by call list / service group;
- the dialler automatically sends alerts to the call list / service group where 6 or more alarms are active; so there is no need to set up a call list / service group for this system failure.
- New system failure No one scheduled becomes active if there is no one in the relevant call list / service group.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | ✔ | - |
- New system failure No one scheduled becomes active if all contacts in the relevant service group are set to ABSENT.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✖ | ✖ | ✔ | ✔ | - |
It is possible to define the pronunciation of certain words. This makes it easier for the dialler to pronounce abbreviations or mispronounced texts, for example.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
- Monitor multiple technical installations with clear alarm processing for large volumes of alarms with duty schedule for service employees.
- Dupline support (max. 25 modules).
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✖ | ✖ | ✔ | ✖ | ✖ |
- Customize which day of the week the shifts start.
- Easily mark contacts as Absent (and Present).
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✖ | ✖ | ✔ | ✔ | - |
- Network-controlled alarms is now offered as an additional licence with the Touch Pro.
- Octalarm Link is included by default in ARA-Pro Next.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✖ | ✖ | ✔ | ✖ | ✔ |
- Octalarm Connect in different subscription forms.
- Various bug fixes.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✖ | ✖ | ✔ | ✖ | ✔ |
| Touch | Touch Pro | ARA | Duty |
|---|
| ✔ | ✔ | ✔ | ✔ |
| Touch | Touch Pro | ARA | Duty |
|---|
| ✔ | ✔ | ✔ | ✔ |
| Touch | Touch Pro | ARA | Duty |
|---|
| ✔ | ✔ | ✔ | ✔ |
Communication over IP between two closed networks via Eth1.
| Touch | Touch Pro | ARA | Duty |
|---|
| ✖ | ✔ | ✔ | - |
| Touch | Touch Pro | ARA | Duty |
|---|
| ✖ | ✖ | ✔ | ✔ |
Extra mentions concerning official release of duty schedule module:
News item on website: Easily and securely set alternating (fault) services on your Octalarm dialler(s)
Email marketing: NEW: Duty schedule module
- Portal performance improvements.
- Various bug fixes.
| Touch | Touch Pro | ARA | Duty |
|---|
| ✔ | ✔ | ✔ | ✔ |
GA: 22-06-2022
News item on website: New feature: number of call attempts within call lists can be set
Email marketing: New feature: number of call attempts within call lists adjustable
For each call list, the number of call attempts and the time between call attempts can be set. Call attempts apply to everyone in the list.
For performing updates in the GSM|UMTS|VoLTE profiles.
Firmware updates are now also logged in the dialler’s logbook, as well as in the software update screen.
- Possible to check hardware and branding.
See Octalarm Link|Release notes: New features/solutions for further explanation.
- Technically possible to expand maximum number of categories (expansion package currently under development).
See Octalarm Link|Release notes: New features/solutions for further explanation.
GA: 26-01-2022 (including features 2.4.2)
News item on website: Status of redundancy Touch and Touch Pro alarm diallers visualised
Email marketing: Free software update with additional features: redundancy status visualised
Software technically ready for possible future sign-off to ARA-Pro Next system (still under development).
- Paging now also via REST API (in addition to SOAP).
- Technically possible to expand maximum number of locations and categories (expansion package currently under development).
See Octalarm Link|Release notes: New features/solutions for further explanation.
VoIP now works over 4G, in addition to SIP.
Copy call list via WebGUI possible.
Incl. bug fix Russian language.
- Internet status of dialler visualised and broken connections can be reported as system failure.
- 3 types of checks: Ethernet cable, portal (DNS) or URL.
- Running Ping command possible for diagnosing problems.
GA: 14-06-2021 (including features 2.4.0)
News item on website: Network controlled alarms now possible with the new Octalarm-Touch Pro
Email marketing: New: Octalarm-Touch Pro Network-controlled alarms via the Adésys standard Octalarm Link
- Added support for GSM region 2.
- GSM stability improvements.
- Delay of battery system failures.
Alarm dialler with Octalarm Link (JSON REST API) and 2nd Ethernet port.
Making an export via remote setup saves the settings externally. These can later serve as backups or starting points for new diallers. Import of data can only be done in the same type of dialler with the same or higher software version.
Added feature where time is retrieved from a server of your choice instead of the default.
GA: 07-04-2021
News item on website: More extra functions in the Octalarm-Touch
Email marketing: Free software update with expansion possibilities: More extra functions for Octalarm-Touch
The audit trail is the logbook for changes to settings. This has extended the logbook window to include an Edit tab and an All tab. It can be accessed via Touchscreen and WebGUI (IP address).
Octalarm-Touch can send messages to old ARA (ARA-5).
The GUI now shows 2 different statuses: - Check/Monitor: forced check if an update is available. This is useful when several diallers at the same location are in different update groups. - Update: installation of last downloaded update.
Danish added to user interface.
Speaker / flashing light delay. As a result, the Touch will call first before any local alarm.
To avoid loud situations during installation, the default volume has been adjusted to 20% (minimum volume) at the request of installers.
In addition to Europe (zone 1), coverage is now available in the United States (USA), Australia, New Zealand, Russia, Japan and some countries in South America and Africa (zone 2).
Extra statements concerning Octalarm Connect
News item on website: Octalarm Connect now also covers outside Europe
Email marketing: International deployment Octalarm-Touch with Connect increasingly interesting
GA: 21-10-2020
News item on website: Now also app alarms with "Adesys Alarm"
Email marketing: Unfortunately, no newsletters in English have been published before 2021. For the archive we refer you to the Dutch verion: 'Nu ook app alarmering via Adesys Alarm'
Alarm management app for Android and iOS:
- receive alarm notifications directly on your mobile phone;
- review and accept alarms via app;
- always draw attention to high-priority alarms (ticked as critical in Octalarm-Touch), even if the phone is on ‘silent’.
Daily schedule has been adjusted so that weekend, day and night are adjustable per day.
To be set under input settings. Critical alarms always result in an outgoing call.
New screen with system information. Accessed by clicking the GSM icon. This screen can also be accessed in locked state.
Password recovery may take place when using portal.octalarm.com.
Note: when the dialler is not pre-registered to the portal, this is not possible.
GA: 21-04-2020
News item on website: Octalarm-Touch new release available
Email marketing: Unfortunately, no newsletters in English have been published before 2021. For the archive we refer you to the Dutch version: 'Octalarm-Touch nu nog veiliger en gebruiksvriendelijker'
- Remote configuration (remote setup and management) via Octalarm portal (https://portal.octalarm.com)
- Web interface (web browser) via local company network
Software suitable for expansion with external module EM-8001 for up to 2 x 8 additional alarm inputs.
Separate system failures (grid failure and internal failures) and ‘multiple alarms’ feature added.
- Delete last installer fix
- Portal status fix
- Modified VoIP fix
- Boot count fix
- GSM disabled fix
- VPN improvements
- Minor bug fixes
- PSTN answer disabled
- Web portal optimisation
- Auto-update disabled
- Visual hints optimisation
GA: 13-05-2019
News item on website: We are proud to present our new device for critical alarms: the Octalarm Touch
Email marketing: Unfortunately, no newsletters in English have been published before 2021. For the archive we refer you to the Dutch version: Productie Octalarm-Touch in volle gang; levering van start
- Outgoing calls via PSTN (analogue telephone line), VoIP/SIP (wired Internet via VPN) and wireless connection 4G (GSM)
- Built-in emergency power supply (LiFePO4) for notification of power failure
- User interface in 13 languages and international characters
- User-friendly thanks to touchscreen operation
- Commissioning setup wizard for creation of necessary basic settings
- Quick access to contacts, alarms, settings and logbook from dashboard
- Access via RFID tag and/or personal code
- No firewall issues (VPN) and no manual Email settings (SMTP) required
- Alarm types
- Automatically generated voice messages
- SMS messages
- Email messages
- Paging via SOAP and API
- Alarm functions
- Adjustable input delay per input
- Resetting alarms with personal code
- Automatic repeat calls
- Day, night and weekend mode with alternative numbers
- Local alarm by built-in buzzer and LED bar