Good to know:
- the software for Octalarm alarm diallers is regularly updated to improve usability, resolve issues, and add new features. Always ensure that the dialler runs the latest software version;
- each new software version includes the features and improvements of previous versions. The version date shown refers to the date of internal availability (release to manufacturing, RTM). Some versions also mention the date when the update became available for installation on all diallers (general availability, GA).
GA: 01-10-2025 (including features 2.7.0)
News item on website: Software version 2.7.1: expansion of contact roles and support for 4 external I/O modules)
Email marketing installers: Octalarm alarm diallers get software update (2.7.1)
Email marketing portal users: Update the software of your Octalarm alarm dialler(s)
Note:
a maximum of 2 modules can be powered from the dialler. External power supply is required for 3 or more modules.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | - | - | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
- Adjustable delay for categories added in the Alarms menu.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | - | ✔ |
- Week numbering in duty schedule.
- Easier adjustment of specific day or night shifts.
- Linking alarms to service groups has been improved.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | ✔ | - |
- Order of contacts in the default call list/service groups All contacts and Administrators can now be adjusted.
- Additional roles added: Service and Coordinator.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | ✔ | - |
- The number of active alarms for Multiple alarms has been increased from 5 to 20 for REST API connections.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | - | ✔ |
GA: 27-01-2025
News item on website: Octalarm alarm diallers get software update (2.6.0)
Email marketing installers: Octalarm alarm diallers get software update (2.6.0)
Email marketing portal users: Update the software of your Octalarm alarm dialler(s)
- Support for full Dupline configuration.
- Status screen has been expanded:
- display of alarms or devices;
- restore API alarms.
- Temporary deactivation per bus/module now possible.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | - | - |
These changes also apply to remote setup via the portal or web GUI.
- Dashboard:
- GSM strength visible;
- new password can be requested via call | SMS | email;
- system information no longer under GSM signal strength icon, but at the bottom right under .
- Contacts:
- acceptance code no longer filled in automatically;
- contacts and call lists sorted alphabetically;
- username can now be shorter than 4 letters;
- info button behind contact email address indicates whether app alert is set;
- maximum number of people for call list increased from 50 to 75.
- Alarms:
- GSM internet error and Eth0/Eth1 internet error now under system failures;
- maximum number of repetitions for alarms now adjustable to 10x;
- system failure Multiple calls failed: maximum number increased:
- VoIP to > 10;
- PSTN and GSM to > 8;
- temporary disabling of alarms has been extended to 3 and 48 hours.
- Logbook:
- filtering in the logbook can be adjusted to your liking.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | ✔ | ✔ |
Device now fully configurable via web GUI:
- Onboarding of the dialler via a web interface.
Note: Ensure the dialler is connected to the (company) network via the UTP connection.
- Dashboard:
- the graphical user interface (GUI) is more in line with the alarm device.
- Contacts:
- test calls for contacts can now also be initiated via the portal/web interface.
- Alarms:
- the time and date for temporarily disabling alarms can now be set online.
- alarm messages and locations can now also be listened to via the portal/web interface.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | ✔ | ✔ |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | ✔ | ✔ |
- Select all days of the week at once with a new button.
- Maximum number of shifts increased to 25.
- Maximum number of people for a service group increased from 10 to 15.
- Maximum number of service groups increased from 15 to 20.
- Service groups are sorted alphabetically.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | ✔ | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | - | ✔ |
GA: 23-04-2023
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | - | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | ✔ | - |
GA: 14-09-2023
News item on website: Software update Octalarm alarm diallers again offers more options
Email marketing: Software update Octalarm alarm diallers again offers more options
Following research and consultation with Dutch insurers in the agricultural sector, the battery renewal period was increased to 3 years.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
- Multiple alarms per service group / call list:
- alarms are tracked by call list / service group;
- the dialler automatically sends alerts to the call list / service group where 6 or more alarms are active; so there is no need to set up a call list / service group for this system failure.
- New system failure No one scheduled becomes active if there is no one in the relevant call list / service group.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | ✔ | - |
- New system failure No one scheduled becomes active if all contacts in the relevant service group are set to ABSENT.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | ✔ | - |
It is possible to define the pronunciation of certain words. This makes it easier for the dialler to pronounce abbreviations or mispronounced texts, for example.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
- Monitor multiple technical installations with clear alarm processing for large volumes of alarms with duty schedule for service employees.
- Dupline support (max. 25 modules).
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | - | - |
- Customize which day of the week the shifts start.
- Easily mark contacts as Absent (and Present).
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | ✔ | - |
- Network-controlled alarms is now offered as an additional licence with the Touch Pro.
- Octalarm Link is included by default in ARA-Pro Next.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | - | ✔ |
- Octalarm Connect in different subscription forms.
- Various bug fixes.
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| ✔ | ✔ | ✔ | - | - |
| Touch | Touch Pro | ARA | Duty | Link |
|---|
| - | - | ✔ | - | ✔ |
| Touch | Touch Pro | ARA | Duty |
|---|
| ✔ | ✔ | ✔ | ✔ |
| Touch | Touch Pro | ARA | Duty |
|---|
| ✔ | ✔ | ✔ | ✔ |
| Touch | Touch Pro | ARA | Duty |
|---|
| ✔ | ✔ | ✔ | ✔ |
Communication over IP between two closed networks via Eth1.
| Touch | Touch Pro | ARA | Duty |
|---|
| - | ✔ | ✔ | - |
| Touch | Touch Pro | ARA | Duty |
|---|
| - | - | ✔ | ✔ |
Extra mentions concerning official release of duty schedule module:
News item on website: Easily and securely set alternating (fault) services on your Octalarm dialler(s)
Email marketing: NEW: Duty schedule module
- Portal performance improvements.
- Various bug fixes.
| Touch | Touch Pro | ARA | Duty |
|---|
| ✔ | ✔ | ✔ | ✔ |
GA: 22-06-2022
News item on website: New feature: number of call attempts within call lists can be set
Email marketing: New feature: number of call attempts within call lists adjustable
For each call list, the number of call attempts and the time between call attempts can be set. Call attempts apply to everyone in the list.
For performing updates in the GSM|UMTS|VoLTE profiles.
Firmware updates are now also logged in the dialler’s logbook, as well as in the software update screen.
- Possible to check hardware and branding.
See Octalarm Link|Release notes: New features/solutions for further explanation.
- Technically possible to expand maximum number of categories (expansion package currently under development).
See Octalarm Link|Release notes: New features/solutions for further explanation.
GA: 26-01-2022 (including features 2.4.2)
News item on website: Status of redundancy Touch and Touch Pro alarm diallers visualised
Email marketing: Free software update with additional features: redundancy status visualised
Software technically ready for possible future sign-off to ARA-Pro Next system (still under development).
- Paging now also via REST API (in addition to SOAP).
- Technically possible to expand maximum number of locations and categories (expansion package currently under development).
See Octalarm Link|Release notes: New features/solutions for further explanation.
VoIP now works over 4G, in addition to SIP.
Copy call list via WebGUI possible.
Incl. bug fix Russian language.
- Internet status of dialler visualised and broken connections can be reported as system failure.
- 3 types of checks: Ethernet cable, portal (DNS) or URL.
- Running Ping command possible for diagnosing problems.
| Touch | Touch Pro |
| :---: | :-------: | --- |
| ✔ | ✔ | ✔ |
GA: 14-06-2021 (including features 2.4.0)
News item on website: Network controlled alarms now possible with the new Octalarm-Touch Pro
Email marketing: New: Octalarm-Touch Pro Network-controlled alarms via the Adésys standard Octalarm Link
- Added support for GSM region 2.
- GSM stability improvements.
- Delay of battery system failures.
| Touch | Touch Pro |
| :---: | :-------: | --- |
| ✔ | ✔ | ✔ |
Alarm dialler with Octalarm Link (JSON REST API) and 2nd Ethernet port.
Making an export via remote setup saves the settings externally. These can later serve as backups or starting points for new diallers. Import of data can only be done in the same type of dialler with the same or higher software version.
Added feature where time is retrieved from a server of your choice instead of the default.
GA: 07-04-2021
News item on website: More extra functions in the Octalarm-Touch
Email marketing: Free software update with expansion possibilities: More extra functions for Octalarm-Touch
The audit trail is the logbook for changes to settings. This has extended the logbook window to include an Edit tab and an All tab. The audit trail can be accessed via the dialler, via remote setup via the web portal or via the web GUI (at IP address).
Tje Octalarm alarm dialler(s) can send messages to old ARA (ARA-5).
The GUI now shows 2 different statuses: - Check/Monitor: forced check if an update is available. This is useful when several diallers at the same location are in different update groups. - Update: installation of last downloaded update.
Danish added to user interface.
Speaker / flashing light delay. As a result, the Touch will call first before any local alarm.
To avoid loud situations during installation, the default volume has been adjusted to 20% (minimum volume) at the request of installers.
In addition to Europe (zone 1), coverage is now available in the United States (USA), Australia, New Zealand, Russia, Japan and some countries in South America and Africa (zone 2).
Extra statements concerning Octalarm Connect
News item on website: Octalarm Connect now also covers outside Europe
Email marketing: International deployment Octalarm-Touch with Connect increasingly interesting
GA: 21-10-2020
News item on website: Now also app alarms with "Adésys Alarm"
Email marketing: Unfortunately, no newsletters in English have been published before 2021. For the archive we refer you to the Dutch version: 'Nu ook app alarmering via Adésys Alarm'
Alarm management app for Android and iOS:
- receive alarm notifications directly on your mobile phone;
- review and accept alarms via app;
- always draw attention to high-priority alarms (ticked as critical in Octalarm-Touch), even if the phone is on ‘silent’.
Daily schedule has been adjusted so that weekend, day and night are adjustable per day.
To be set under input settings. Critical alarms always result in an outgoing call.
New screen with system information. Accessed by clicking the GSM icon. This screen is also accessible when the dialler is locked.
Password recovery may take place when using portal.octalarm.com.
Note: when the dialler is not pre-registered to the portal, this is not possible.
GA: 21-04-2020
News item on website: Octalarm-Touch new release available
Email marketing: Unfortunately, no newsletters in English have been published before 2021. For the archive we refer you to the Dutch version: 'Octalarm-Touch nu nog veiliger en gebruiksvriendelijker'
- Remote configuration (remote setup and management) via Octalarm portal (https://portal.octalarm.com).
- Web interface (web browser) via local company network.
Software suitable for expansion with external IO-module EM-8001 for up to 2 x 8 additional alarm inputs.
Separate system failures (grid failure and internal failures) and ‘multiple alarms’ feature added.
- Delete last installer fix.
- Portal status fix.
- Modified VoIP fix.
- Boot count fix. (The boot count registers every restart of the system.)
- GSM disabled fix.
- VPN improvements.
- Minor bug fixes.
- PSTN answer disabled.
- Web portal optimisation.
- Auto-update disabled.
- Visual hints optimisation.
GA: 13-05-2019
News item on website: We are proud to present our new device for critical alarms: the Octalarm Touch
Email marketing: Unfortunately, no newsletters in English have been published before 2021. For the archive we refer you to the Dutch version: Productie Octalarm-Touch in volle gang; levering van start
- Outgoing calls via PSTN (analogue telephone line), VoIP/SIP (wired Internet via VPN) and wireless connection 4G (GSM).
- Built-in emergency power supply (LiFePO4) for notification of power failure.
- User interface in 13 languages and international characters.
- User-friendly thanks to touchscreen operation.
- Commissioning setup wizard for creation of necessary basic settings.
- Quick access to contacts, alarms, settings and logbook from dashboard.
- Access via RFID tag and/or personal code.
- No firewall issues (VPN) and no manual Email settings (SMTP) required.
- Alarm types:
- automatically generated voice messages;
- SMS messages;
- email messages;
- paging via SOAP and API.
- Alarm functions:
- adjustable input delay per input;
- resetting alarms with personal code;
- automatic repeat calls;
- day, night and weekend mode with alternative numbers;
- local alarm by built-in buzzer and LED bar.