Portal icon Frequently asked questions about the portal

FAQ image

Is your question not listed? Then feel free to contact our helpdesk. They are available Monday to Friday from 8:30 a.m. to 5:00 p.m. on +31 174 794 024 or by Email at helpdesk@adesys.nl.

  1. Do I create one or more company accounts?

  2. Do I need to create an individual account for each user?

  3. How do I link a dialler to the portal?

  4. How can I change my (company) details?

  5. Which web browser do I need for Octalarm Portal?

  6. What is the difference in remote setup via portal and via IP address?

  7. What can I do if I have forgotten my portal.octalarm.com password?