Frequently asked questions about Octalarm Connect

Is your question not listed? Then feel free to contact our helpdesk. They are available Monday to Friday from 8:30 a.m. to 5:00 p.m. on +31 174 794 024 or by Email at helpdesk@adesys.nl.
Can't find your question here?
Please contact our helpdesk. You can reach us Monday to Friday from 8:30 a.m. to 5:00 p.m. by Email at info@adesys.nl. We are happy to assist you.
General
Activation
Payments
Enter changes
Good to know: due to the implementation of the GDPR1, we are not authorised to make changes within YOUR company account on the portal. You can edit all (company) data yourself.
Note: only users with the authority Administrator have rights to edit data.
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The General Data Protection Act is a European regulation that standardises the rules for processing personal data by private companies and public authorities across the European Union. ↩