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Product style icon duty icon question

How do I disable alerting for a contact (temporarily)?

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You can temporarily stop the system from sending alerts to a contact in two ways, depending on whether you plan the absence in advance.

Planned in advance (for example, holiday)

You can easily schedule a holiday in advance in the duty schedule. To do so, create an additional (temporary) duty on top of the existing duty.

See 2.3 Two weekly schedules | weekly change of call sequence | planned holiday for more information.

Unexpected (for example, illness or an emergency)

If someone is ill or there is an emergency, you can set a contact to Absent via the Contacts menu.

See Contacts | Marking contacts as absent for more information.