Perform import and export remotely

You can export the alarm dialler’s settings as a backup file. You can then import this file into another alarm dialler as a starting point.

Good to know: You can only import a backup into the same type of alarm dialler (Touch to Touch, Touch Pro to Touch Pro, and ARA to ARA).

Go to Settings.
In the navigation menu, scroll to System | Import & Export.
Follow the instructions under Export or Import.

Export

Click Start export. After the export is complete, a download button appears.
Click Download file.

You can find the downloaded octalarm_export.dat file in your computer’s Downloads folder.

Import

Click Choose file and select octalarm_export.dat.

Tip: You can also drag the file directly from your file explorer into the input field.
Click Upload file. The import can take a few minutes.
Click Apply to import the file.

Note: You may see a connection error because the alarm dialler restarts while importing the settings. After the dialler restarts, you can access it again.

Important considerations

Note: When you import settings, the system replaces the user accounts. To access the dialler after the import, use the login details included in octalarm_export.dat. If you do not know these login details, you cannot access the alarm dialler unless you linked the dialler to the Portal. See Alarm dialler settings | Dashboard: Forgot password?.

Note: You cannot:

import settings to an alarm dialler that runs an older software version;

import settings from one type of alarm dialler to another type (for example, Touch to Touch Pro).