Checking dialler settings

Note: After installing the REST API correctly, you must:

Pair the correct call list or service group with the corresponding REST API input.

Check the call list or service group for the system failure Watchdog alarm and the alarm Unknown location.

Check the alarm settings for the general alarm Standard category.

Tip: You can view, create, and edit dialler settings remotely, depending on your user role. For more information, see The portal: portal.octalarm.com | Remote setup (global), Remote setup (local), and Adésys Alarm App.

1. Pair a call list or service group to REST API inputs

Open Alarms.
Select the relevant REST API input.
Click Edit. The alarm settings appear on the left, and you can pair a call list or service group on the right. See Alarms | Configuring inputs for details.
Click Save.

Note: Repeat these steps for each REST API connection.

2. Checking the system failure Watchdog alarm and the alarm Unknown location

Open Alarms.
Select System ().
Select either Watchdog alarm or Unknown location.
Click Edit. The alarm settings appear on the left, and you can pair a call list or service group on the right. See Alarms | Configuring inputs for details.
Click Save.

3. Checking alarm settings for the Standard category

Good to know: When you add categories, the dialler automatically creates a general alarm named Standard category. The dialler uses these settings if there are no specific alarm settings for that category.

Open Alarms.
Select the relevant REST API input.
Click Standard category.
Click Edit. The alarm settings appear on the left, and you can pair a call list or service group on the right. See Alarms | Configuring inputs for details.
Click Save.

Note: Repeat these steps for each REST API connection.